A Garage Company that is Licensed, Bonded, and Insured.

Things to Watch out For:

Unfortunately, the garage door repair and installation industry is tainted with many scam artists like other industry sectors. Below are a list of things to keep in mind while you deal with our industry.

Strangers in the Home:

You are vulnerable when you open your doors to the public. There has been known cases where these "technicians" commit home evasion robbery on their customers. Although it is uncommon that such extremes would happen, thief still is a common occurrence.
Solution: Door-Mart Garage Doors of Contra Costa has already done the legwork on finding the best technicians in the business. 20 years of business helps us in having a good judge of characters while hiring employees. Also, because we are a company, we are accountable for everyone that you interact with in regard to your garage needs.



Unlicensed Contractors:

This is a HUGE problem in the industry. Just about anyone can say that they are licensed, but please make sure that you are dealing with an a legitimate business. This is to protect both home owners and businesses alike. Fly-by-night companies are notorious for entering this industry. There is no way to track them down and it will only cost you time and money to deal with such a mess.
Solution: ASK for proof of license. Every licensed garage door contractor has a number specifically assigned to their business. Write that number down and check it on the California government website: https://www.cslb.ca.gov/. If the business is listed then you should have one less thing to worry about. Don't worry about what city it is listed in, as licenses cover the entire state.


Uninsured Technicians:

This is another big problem in the industry. Protect yourself from having to deal with the headache of being in contact with insurance agencies in the case of an accident happening. There is a massive amount of legality that is involved if a technician is injured on your property, so avoid it altogether by hiring a company that is insured.
Solution: ASK before they come out to your house. If they can't give you an honest answer, don't give them your time. All of our employees are fully insured because we want to protect both you and our company's family.


Low Quotes:

We all want to save money. Contra Costa's Door-Mart understands that. However, many low quotes are due to the fact that you are dealing with: Unlicensed Technicians, Poor Quality Service, Poor Quality Parts, or Hidden Fees.
Solution: Get a company that is licensed. Find a company that trains their employees with classes taught by top industry professionals. Ask about billing once you make contact with an on-site technician from the company and ask along the way to reassure that the cost doesn't change. At Door-Mart, we are licensed, insured, have quality service, quality parts and no hidden fees. We are experts at garage door repairs and we are specialists in garage door installations.